Return Policy
Final-sale items
Original artwork, limited inventory items, and completed custom commissions are generally final sale because they are unique, limited, or made for a specific buyer. A change of mind, a difference in screen color, or a failure to confirm dimensions does not automatically qualify an item for return.
Damage or production error
If an item arrives damaged or materially differs because of a production error, make contact promptly. Include the order details and photographs of the shipping container, packaging, label, full item, and close views of the problem. Keep all packaging until the claim is resolved.
Review and resolution
Each documented problem is reviewed according to the artwork, materials, shipping circumstances, and available remedies. An approved resolution may include repair guidance, replacement when possible, partial refund, refund, or another mutually agreed solution.
Approved returns
Do not mail an item back without written instructions. If a physical return is required, the return address, carrier requirements, deadline, packaging expectations, and responsibility for shipping costs will be provided for that case.
Start a review
Use the contact form with the item or order information. The separate Shipping & Returns overview covers normal packaging and delivery expectations.